Return Policy

If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer returns or exchanges within 30 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.

On top of that, we also offer a 1year warranty on all of our products except for all filaments. Standard wear and tear will not be covered under the 1year warranty. 

Please note the following exceptions to our return and exchange policy:

  • Discounted items are final and cannot be returned or exchanged

  • Returned items must have tags still on and be returned in original packaging

  • Returned items must have no visible signs of wear or use

  • All returned or exchanged items must have original purchase receipt or order number

To initiate a return or exchange, please send your order information to contact@blackraisins.com